Ordering custom clothing labels for the first time can feel opaque: what do you send, who checks what, and when do the labels actually arrive? Here is the route an order takes through our production, and what you can prepare so it runs smoothly.
Looms and printers rarely cause a late label delivery. Delays almost always begin earlier, in the brief: a logo saved as a low-resolution screenshot, a size without a fold, a colour described as “warm grey”, or a proof sitting unread in someone’s inbox. As a clothing label manufacturer we would rather solve these at the start, so this article is organised around what we need from you at each stage.
The order journey in five stages
| Stage | Your part | Our part | Typical time |
|---|---|---|---|
| 1. Enquiry | Brief and artwork | Questions answered, quotation | 1–2 working days |
| 2. Artwork and proof | Check the drawing | Design adapted for weaving or printing | Typically 24–48 h |
| 3. Sample (recommended for new labels) | Sew it in, test it | Physical sample produced | Depends on label type |
| 4. Production | Final approval | Weaving or printing, cutting, folding, inspection | Typically 10–20 working days |
| 5. Delivery | Receive and check | Packed per design and size, shipped across the EU | A few working days |
Stage 1: a brief we can quote from
You do not need technical vocabulary. A message such as “woven neck label for organic cotton tees, about 20 × 50 mm finished, end-fold, navy background, logo in off-white, two sizes of 3,000 each, delivery to Lyon by mid-March” already answers most of our questions. In general, tell us:
- Label type – for example woven, printed, care, hang tag, patch or heat transfer.
- Finished size and fold – the visible size in mm after folding.
- Material and finish – damask, satin, cotton, recycled polyester; sewn, iron-on or adhesive; ultrasonic edges.
- Colours – as Pantone references wherever possible.
- Quantities – per design and per size or colour variant. Minimums usually start at 1,000 pieces per design.
- Deadline and destination – the date you need labels at the garment factory, and where that is.
Unsure about dimensions? Our label dimensions guide and materials overview help you decide.
Stage 2: artwork and the digital proof
Vector files – PDF, AI, EPS or SVG with text converted to outlines – let our designers separate colours cleanly for the loom or press and scale without loss. A sharp PNG or JPG is fine as a starting point; we redraw it. If you only have a photo of an old label or a pencil sketch, send that: our in-house design team prepares print-ready artwork and a digital proof, typically within 24–48 hours.
The proof is a true-scale technical drawing showing dimensions, colours, fold lines and the seam allowance. Treat it as the binding specification. Read every word, every language and every fibre percentage, and check that nothing important sits in the area that will disappear into the seam. For care labels, send complete composition, symbols and text in all required languages with your brief.
Stage 3: holding the real thing
A screen cannot show softness, thickness or how a colour reads in daylight. That is why we offer a physical sample before production for every label type. We recommend it for a first order, a new technique or a demanding colour match. For a repeat of an approved label, you can usually go straight to production.
Stage 4: production in our own facility
After your approval, production typically takes 10–20 working days, depending on technique, quantity and season. If a date is fixed, mention it in the enquiry; express options exist for urgent orders, and we will tell you honestly what is achievable.
Stage 5: delivery
Labels are counted and packed by design and size, so your sewing line can work straight from the carton. We ship from Bulgaria across the EU, without customs formalities inside the Union.
Habits that keep orders on schedule
- Name one person who approves proofs, and agree it before the order starts.
- Book labels well ahead of garment production, leaving room for a sample.
- Freeze the design once you approve; later changes restart the proof.
- Double-check care data: percentages that add up, lining composition, all languages.
- Quote Pantone numbers rather than colour names.
- Specify finished size together with the fold.
Ready to begin? Email your logo and brief to [email protected] or message us on WhatsApp/Viber at +359 876 766 050. You will receive a quotation and a proof plan, and a single contact person will follow your order through to delivery.
Frequently asked questions
I only have a logo as a JPG. Can I still order?
Yes. Our designers redraw it as clean artwork and send you a digital proof, typically within 24–48 hours.
What should I check on the proof?
Spelling, every language, fibre percentages, symbol order, colours, dimensions, fold and whether anything sits too close to the seam.
Is a physical sample always necessary?
It is strongly recommended for first orders and new label types, and available for every type. Straight reorders usually go without one.
How soon will my labels be ready?
Typically 10–20 working days after approval, plus a few working days for delivery within Europe. Ask about express options if your date is tight.
Can I order several label types together?
Yes. As the manufacturer we produce woven, printed, care labels, hang tags and packaging, so one brief can cover the whole set.
